Recovery options

Every route to getting paid — compared

There’s rarely a single “right” way to recover a debt. The best route depends on the amount, the debtor and how quickly you need to act. Here’s how the main options stack up.

Letter before action (LBA)

Best for: a first formal move on most debts

A pre-action letter setting out what’s owed and giving the debtor a deadline to pay before court. Low cost, and often all it takes. Required under the pre-action protocol before you issue a claim.

Debt collection agency

Best for: hands-off recovery, aged debt

A professional agency chases the debt for you — usually on a no-recovery, no-fee basis. Ideal when you don’t have the time, or the relationship has broken down. We match you to a vetted partner.

Statutory demand

Best for: undisputed debts, quick pressure

A formal demand for £750+ (companies) or £5,000+ (individuals). Ignore it and the creditor can petition for winding-up or bankruptcy — which makes it a strong incentive to pay. Not for disputed debts.

County Court claim & CCJ

Best for: debtors who won’t engage

Issue a claim through the courts and, if successful, obtain a County Court Judgment (CCJ). A CCJ damages the debtor’s credit and is the gateway to enforcement.

High Court enforcement

Best for: judgments over £600

Transfer an eligible judgment up to a High Court Enforcement Officer (HCEO). They have stronger powers and tend to act faster than County Court bailiffs.

International recovery

Best for: overseas debtors

Cross-border debts handled through partners with local legal knowledge and language coverage — from a friendly demand to enforcement abroad.

Not sure which is right?

We’ll match the route to your case

Answer a few quick questions and we’ll recommend a realistic path — and, if it helps, introduce a vetted agency suited to the job.

Get matched free

Owed money? Find the right way to recover it.

Tell us about the debt and we’ll point you to the best recovery route — and the right agency for the job. Free, confidential, no obligation.

Speak to an adviser — 0330 043 5678