You’re owed money. We’ll show you how to get it back.
Creditor Advice is the UK’s independent hub for businesses chasing unpaid invoices. Get clear, impartial guidance on your options — and a free introduction to a vetted debt collection agency that fits your case.
From unpaid invoice to a clear plan of action
Most creditors don’t need to guess — or pay a solicitor to find out where they stand. Here’s the short version.
Tell us about the debt
A free, confidential case review. Share the amount, the debtor and any contact so far — it takes two minutes.
See your best options
We explain the realistic routes — from a letter before action to a statutory demand or High Court enforcement — and what each is likely to cost and achieve.
Get matched & recover
If an agency is right for you, we introduce a vetted partner suited to your case. No fee to you, and no obligation to proceed.
Every route to getting paid — explained
There’s rarely just one way to recover a debt. We help you pick the right one for the amount, the debtor and the urgency.
Commercial debt collection
A vetted agency chases the debt on a no-recovery, no-fee basis — letters, calls and negotiation that resolve most cases without court.
Statutory demands
For undisputed debts over £750 (company) or £5,000 (individual), a formal demand is a powerful, low-cost first move.
Letter before action
A compliant pre-action letter that shows you mean business — often enough to trigger payment on its own.
Court claims & CCJs
Escalate to a County Court claim and judgment when a debtor won’t engage, with the right partner to handle the paperwork.
High Court enforcement
Judgments over £600 can be transferred up to a High Court Enforcement Officer for faster, firmer collection.
International recovery
Cross-border debts handled through partners with local legal knowledge and language coverage.
Impartial advice first. Agencies second.
We’re not a debt collection agency, so we’ve no reason to push you toward one. Our job is to help you make the right call — and only introduce an agency when it genuinely fits.
- Genuinely independent — advice led by your case, not a sales target.
- Vetted panel — we only introduce established, FCA-aligned agencies.
- No cost to creditors — getting matched is free, with no obligation.
- Plain-English guidance — free guides that demystify the legal routes.
Commercial & consumer
Guidance for B2B and B2C debts alike — we’ll match the route to the debtor.
Any amount
From a single unpaid invoice to a large ledger of aged debt.
UK & international
Domestic recovery and cross-border debts through specialist partners.
Straight answers
If a debt isn’t worth chasing, we’ll tell you before you spend a penny.
Know your rights before you act
Free, practical guidance written for creditors — no jargon, no sales pitch.
When should you use a debt collection agency?
The signs it’s time to hand a debt over — and what a good agency will and won’t do.
Read the guide Legal routesStatutory demands explained
How a statutory demand works, when to use one, and the risks to weigh up first.
Read the guide Getting paid moreClaiming late payment interest & compensation
Your rights under the Late Payment of Commercial Debts Act — and how to add it to what you’re owed.
Read the guideCreditors we’ve pointed in the right direction
“I had no idea where to start with a £40k unpaid invoice. Creditor Advice explained my options in plain English and put me in touch with an agency that recovered it within weeks.”Priya M.Manufacturing, Leeds
“Genuinely impartial. They told me a statutory demand was overkill for my situation and suggested a cheaper route first. It worked.”Tom H.Creative agency, Bristol
“The guides alone saved me a solicitor’s fee. When I did need an agency, the introduction was quick and there was no pressure.”Sandra O.Wholesale, Glasgow
Get matched to the right recovery route
A free, confidential case review. Tell us about the debt and we’ll recommend your options and introduce a suitable, vetted agency — no obligation to proceed.