Advice & guides
Free, practical guidance for creditors
Everything we’ve learned about recovering unpaid invoices, written in plain English. No jargon, no sales pitch — just what you need to know before you act.
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Getting started
When should you use a debt collection agency?
The signs it’s time to hand a debt over, what a good agency does, and how the no-recovery, no-fee model works.
Read the guide Legal routesStatutory demands explained
How a statutory demand works, the thresholds, when to use one, and the risks to weigh up first.
Read the guide Getting paid moreClaiming late payment interest & compensation
Your rights under the Late Payment of Commercial Debts Act — and how to add interest and fees to what you’re owed.
Read the guide More topics
Coming soon to the guides library
We’re expanding our advice hub. In the meantime, ask an adviser about any of these and we’ll point you in the right direction.
- Writing an effective letter before action
- How to check if a company is worth pursuing
- County Court claims: a step-by-step overview
- What a CCJ means and how to enforce it
- High Court enforcement vs County Court bailiffs
- Recovering debts from a dissolved company
- Credit control tips that prevent bad debt
- Recovering international B2B debts